At Sabrina Carpenter Perfume®, we respect the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect your personal information. Please read this policy carefully to understand our practices regarding your data.
What Information We Collect
We collect certain information from you when you visit our website or make purchases. This includes:
- Contact details such as your name, email address, phone number, and mailing address to facilitate orders, deliveries, and communication.
- Payment information such as payment card number, expiration date, and billing address to process payments if you make a purchase.
- Account credentials like usernames and passwords that allow you to access your account.
- Demographic data such as age, gender, location, and interests to understand our customers. You can choose to provide this information in your account profile.
- Purchase history including details about the products you have bought from us.
- Website usage data such as pages you visited, links you clicked, search terms you used, and other actions to analyze site activity.
- Correspondence like emails, chat conversations, and social media interactions with our representatives.
How We Use Your Information
We use your personal information in the following ways:
- To process transactions for orders, returns, exchanges, and refunds.
- To send order confirmations and shipping updates.
- To provide customer service and respond to inquiries.
- To administer your account including registration, authentication, and account access.
- To personalize your shopping experience with improved product recommendations and targeted promotions.
- To send marketing communications like newsletters and exclusive offers, if you opt-in. You may unsubscribe anytime.
- To understand customer needs and improve our products, services, and website experience.
- To detect and prevent fraud such as unauthorized account access.
- To comply with legal obligations for record keeping, tax reporting, etc.
- To enforce our Terms of Service and other policies.
When We Disclose Your Information
We may share your information with certain third parties in limited circumstances, including:
- With service providers we work with to handle orders, fulfillment, email/chat support, payments, and website hosting.
- With analytics providers to analyze site traffic and user engagement.
- With our marketing partners to deliver promotions we think may interest you, if you choose to receive them.
- With legal and regulatory authorities to comply with the law and defend our legal rights.
- In connection with a merger or sale if we sell or transfer the business.
We do not sell or rent your personal information to third parties for marketing purposes.
Securing Your Data
We utilize encryption, access controls, and other precautions to safeguard your data from unauthorized access and disclosure. However, no online transmission of data can be guaranteed to be 100% secure. We cannot guarantee the complete security of your information.
Your Choices and Rights
You have certain choices regarding the use of your personal data:
- You may opt-out of promotional emails from us by clicking “unsubscribe” in any promotional message you receive. This will not affect transactional emails.
- You may request access to the personal data we hold about you and request corrections, updates, or deletions by contacting our Data Protection Officer.
- You may deactivate your account by emailing us. We will retain some information per our retention policy.
You also have the right to make a complaint with your local data protection authority if you feel we have not complied with data protection laws.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we may have collected data from a child without consent, please contact us so we may delete that data.
Cookies and Tracking
We and our service providers use cookies, web beacons, and other tracking technologies to analyze site traffic, personalize your experience, and deliver targeted promotions.
You may disable cookies in your browser, but the site may not function properly without them.
External Links
Our site contains links to other websites. We are not responsible for the privacy practices of these sites. We advise you to read their privacy policies carefully.
Changes to This Policy
We may occasionally update this policy as business practices or regulations evolve. Updates will be posted on this page and take effect immediately. We encourage you to review this page periodically.
How to Contact Us
Please contact us if you have any questions about this Privacy Policy or use of your personal information:
Data Protection Officer
Sabrina Carpenter Perfume Ltd.
email: [email protected]
Effective Date: January 1, 2023
Cookie Policy
This Cookie Policy explains how Sabrina Carpenter Perfume® (“we” or “us”) uses cookies and similar tracking technologies when you use our website https://sabrinacarpenterperfume.co.uk/ (the “Site”).
What are cookies?
Cookies are small text files containing small amounts of information which are downloaded and stored on your device when you visit a website. Cookies allow a website to recognize a user’s device and store some information about the user’s preferences or past actions.
Cookies set directly by the website you are visiting are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Both types of cookie are used on our Site.
Why do we use cookies?
We use first party and third party cookies for several reasons, including to:
- Make our Site function properly
- Allow you to login and access account features
- Personalize your experience, such as remembering your preferences
- Understand how our Site is being used so we can improve it
- Allow approved third parties to analyze Site usage to assist our marketing efforts
What types of cookies do we use?
The main types of cookies we use on our Site are:
- Strictly Necessary Cookies – These are required for basic Site functionality and cannot be disabled. They are usually only set in response to actions you take to enable services you have requested.
- Performance and Functionality Cookies – These cookies enhance Site performance and personalize your experience. For example, they remember your preferences and allow us to tailor the Site to your interests. They may also be used to provide services you request.
- Analytics and Customization Cookies – We use analytics cookies to analyze Site usage so we can improve the Site. We also use customization cookies to personalize content and provide targeted advertisements based on your interests.
- Advertising and Marketing Cookies – These cookies are used to display ads we think may interest you on our Site as well as on other websites. They also help measure the effectiveness of ads.
How long will cookies stay on my device?
The length of time cookies remain on your device varies for different cookie types:
- Session Cookies – These only exist until you close your browser after visiting our Site. They allow the Site to function properly while you browse.
- Persistent Cookies – These remain on your device for much longer or until deleted (how long depends on the lifetime of the specific cookie). They allow the Site to “remember” things about you for future visits.
How to manage cookies
You can adjust cookie settings and opt-out of non-essential cookies by changing your browser settings. Each browser is different, so visit the “Help” section of your browser to learn about cookie controls. Disabling cookies may prevent you from accessing many parts of our Site.
We also partner with third parties to display advertising on our Site and to manage our advertising on other sites. Our third party partners may use cookies or similar technologies to provide you advertising based on your browsing activities and interests. For more information on this practice and to opt-out of such ads, visit http://optout.aboutads.info and http://youradchoices.ca.
Changes
If we change our use of cookies, we will update this policy with the new details.
Contact
If you have any questions about our use of cookies, please email [email protected].
